Local family owned business built on reputation
Reynolds Air & Heat is a family-owned and operated business comprised of highly qualified technicians who always focus on the customers’ needs. We understand that you value integrity, honesty, professionalism, and excellent customer service. We provide honest, up-front pricing with no hidden charges. We also offer energy-efficient systems that save you money while increasing the comfort of your home.
We do what it takes to ensure customer satisfaction and peace of mind. When you choose Reynolds Air & Heat, you can count on affordable, quick, and quality service which will make certain that you and your family can "Live Life to the Coolest".
Zach Reynolds – Owner at Reynolds Air & Heat
Advice for Choosing an Air Conditioning Contractor
When making your decision, quality work should carry a higher priority than lowest price. There are many “moon-lighters” that are unlicensed who provide cheap service, but what happens when something goes wrong? Suddenly, they are nowhere to be found and your phone calls go unanswered. It’s a good idea to select a contractor that relies on YOU, the customer, for his livelihood. Taking care of the customer’s needs is the highest priority for a person that depends on the customer to call him back when his expertise is needed. Listed below are three important actions we also suggest you do before choosing a HVAC contractor.
Research Their Reputation
The best way to find a reputable HVAC contractor is to ask your friends, family, and neighbors who they use. Be aware that companies with the largest advertising presence also have the highest overhead, which they will pass onto you. Some of the most reliable contractors don’t need to spend thousands on advertising…online reviews and word of mouth are what drives their business.
This is how Reynolds Air & Heat continues to grow each year. Do your online research at review based websites such Angie’s List and be sure to check their status with the Better Business Bureau.
Read the Warranty Details
Before you commit to purchasing any new unit, be sure to ask about the warranty. The standard for new equipment is 10 years on parts and one year on labor. Extended warranties can be applied to new equipment for a period of up to 10 years on compressors, parts and labor. Find out WHO backs the warranty. Is it the contractor? or an insurance company?
Most extended warranties are nothing more than an insurance policy and it is important to know the specific details about the warranty before you sign anything. The more details about the warranty that you ask the safer you will be.
Always Get a Second Opinion
Be wary of very expensive repair estimates and get a second opinion if you are told there’s no hope for your A/C unit or heater. It’s a sad fact that some technicians really don’t know how to fix an air conditioner and they are going to try to sell you a new one regardless.
Some companies pay their technicians based on how much new equipment they sell, so their priority may be to make a sale rather than address the problem. Also be very wary of any technicians or sales associates that ask to see the other companies proposals or estimates! This is not standard practice and should be seen as a red flag.
Schedule an Appointment
Want to make a service appointment or schedule a Free installation estimate? Choose your ideal date and timeframe and our office manager will contact you to confirm your appointment.